Privacy

DATA PRIVACY POLICY

This privacy policy establishes the way in which the personal data provided by the data subject will be managed. This policy is expressly and fully accepted by the data subject from the moment that for the use of the site or the services offered by THE CONTROLLER OF THE PROCESSING, communicates to the same his personal data since such communication is always voluntary and will be an explicit act of acceptance of the conditions of processing of personal data for the purpose informed by THE CONTROLLER OF THE PROCESSING.

For the purposes of the provisions of Article 13 of Regulation (EU) 2016/679 of the European Parliament AND of the Council, on the protection of natural persons with regard to the processing of personal data, and the Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights is informed in a clear and transparent manner of the data of the TREATMENT CONTROLLER.

1º. WHO WILL PROCESS YOUR DATA?

Owner: MUEBLES ORTS, S.L.

TAX IDENTIFICATION NUMBER: B03821881

Head Office: Pol. In. 1 Avda. de Alemania, 11- Ap. de Correos 77

C.P.: 03420 CASTALLA (Alicante)

Phone: +34 966560007

Fax: +34 966560541

E-Mail: info@mueblesorts.com

Web site: http://www.mueblesorts.com

THE CONTROLLER OF THE PROCESSING has adopted the appropriate security measures in its facilities, systems and processing. It has established all the technical means at its disposal to prevent the loss, misuse, alteration, unauthorized access and theft of the data provided by the data subject, thus ensuring its integrity and confidentiality.

Failure to provide the requested personal data or not accepting this data protection policy means the impossibility of carrying out the services requested by the interested party.

The data provided by the User will be kept for as long as there is a mutual interest in maintaining the purpose of the processing and for the period of time for which legal responsibilities may arise for the services provided. When it is no longer necessary for this purpose, they will be deleted with appropriate security measures to ensure the pseudo-anonymization of the data or their total destruction.

2º-WHAT PERSONAL DATA DO WE PROCESS AND HOW DID WE OBTAIN THEM?

The personal data that we process have been provided by the interested party when filling in the contact and/or quotation request forms on the corporate website, or through the telephone number and/or e-mail account listed at the bottom of the main home page.

– Identification data (name and surname, email, contact telephone number, complete address)

– Transactional data.

It is the responsibility of the interested party to ensure the truthfulness and accuracy of the data provided and to communicate any changes that may occur in order to make it possible to update it.

3º-WHAT IS THE PURPOSE FOR WHICH WE TREAT YOUR DATA?

We process your data for the following purposes:

– Provision of requested services: we process your personal data in order to provide the requested and contracted services. In the event that there are registered users will be carried out for the management of all interactions with them.

– Sending emails: answering your requests for information, contracting services. Attending complaints or suggestions received according to the order or reservation made.

– Sending commercial communications through any means whether electronic (WhatsApp, email, SMS, MMS, etc.) or non-electronic (regular mail, etc.), provided that its purpose is to maintain the existing relationship between the User and the TREATMENT CONTROLLER, as well as the performance of the tasks of information, and other activities of the services it provides.

4º- FOR HOW LONG DO WE TREAT YOUR DATA?

We keep the personal data provided for the time necessary to carry out the purposes for which they were collected, as well as for the legal period in which any liability may be required.

– Provision of requested services: the personal data provided will be kept as long as you do not request their deletion or cancellation and provided that they are adequate, relevant and limited to what is necessary for the purposes for which they are processed.

– Sending e-mails: personal data will be kept for the time appropriate to each case, according to professional and legal criteria.

– Sending of commercial communications or publication of images: the personal data provided will be kept as long as you do not request their deletion or cancellation.

5º-WHAT IS THE LEGITIMACY FOR THE TREATMENT OF YOUR DATA?

– Provision of requested services: part of the contractual relationship with the client

– Sending e-mails: the user’s consent when requesting information through the e-mail address.

– Sending of commercial communications or publication of images: the express consent of the interested party by checking the box accepting our privacy policy.

6º-TRANSFERS OF THE USER’S PERSONAL DATA TO THIRD PARTIES.

The TREATMENT CONTROLLER will not transfer or communicate your data to any third party, except in the cases provided for by law, and with the prior consent of the data subject, or when the provision of a service implies the need for a contractual relationship with a Data Processor.

Thus, the Data Subject accepts that some of the personal data collected may be provided to Data Processors, when necessary for the effective performance of a contracted service or purchased product. The User also accepts that, in case of provision of services, these may be, in whole or in part, subcontracted to other persons or companies, which will be considered Processors, with whom the corresponding confidentiality contract has been agreed, or adhered to their privacy policies, established in their respective websites. The User may refuse the transfer of his/her data to the Data Processors, by means of a written request, by any of the means previously referred to in section 9 of this Privacy Policy.

In addition, in those cases where it is necessary, the data of our customers may be transferred to certain agencies, in compliance with a legal obligation: Spanish Tax Agency, banks, etc ….

7º-INTERNATIONAL DATA TRANSFERS

We may use social networks as a means of communication and promotion of our services. We do not use the data for non-permitted purposes. We are not responsible for the content, comments, opinions or information, own or third party, that users post on our Facebook and Instagram accounts. Social networks have their own privacy policies, we recommend you to review them carefully before using these social networks. You can find more information at the following addresses:

https://es-es.facebook.com/privacy/explanation

https://www.instagram.com/terms/accept/?hl=es

8º-MINORS

Minors should refrain from providing any data through our corporate website. In any case, the TREATMENT CONTROLLER is not responsible for the truthfulness and accuracy of the data filled in by the User and therefore cannot verify the age of the same.

9º-EXERCISE OF RIGHTS OF ACCESS, RECTIFICATION, CANCELLATION OR SUPPRESSION, OPPOSITION, LIMITATION TO TREATMENT AND PORTABILITY.

We inform you that the rights of access, rectification, deletion, limitation of treatment, or opposition to treatment, as well as the right to data portability may be exercised before the CONTROLLER OF PROCESSING by any means subject to law, accompanied by a copy of official document that identifies you by addressing to: MUEBLES ORTS, S.L. with postal address at Pol. In. 1 Avda. de Alemania, 11- Ap. de Correos 77- C.P.: 03420 CASTALLA (Alicante), or by sending an email to info@mueblesorts.com, indicating in the subject: DATA PROTECTION RIGHTS, and attaching a photocopy of your ID. If you consider that the treatment does not comply with current regulations, you can file a complaint with the supervisory authority in agpd.es.

The request must contain the name, surname(s) of the interested party, a copy of the DNI/NIF and, in those cases where it is admitted, of the person who represents him/her, as well as a document accrediting the representation, the request in which the request is specified, address for notification purposes, date and signature of the applicant and documents accrediting the request he/she is making. If the request does not meet the specified requirements, it will be required to be corrected. Regarding the right of access, it will only be denied when the request is made by a person other than the affected party. No consideration will be required for the exercise of the rights.

In the event that consent has been given for a specific purpose, the right to withdraw such consent may be exercised at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

The Data Subject is informed of the right to file a complaint before the Spanish Data Protection Agency (AEPD) and/or request its protection, in particular, when he/she considers that he/she has not obtained satisfaction from the Data Controller, in the exercise of his/her rights, through the electronic headquarters of its web portal(www.agpd.es), or by writing to its postal address (C/ Jorge Juan, 6, 28001-Madrid).

The INTERESTED PARTY declares to have been informed of the conditions on Personal Data Protection in the terms established in Article 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council, on the protection of natural persons with regard to the processing of personal data, granting consent to the processing of his/her personal data in relation to the purposes described above, in the manner and for the purposes indicated in this Privacy Policy.

THE CONTROLLER OF THE PROCESSING reserves the right to modify its data protection policy according to its criteria, or because of a change in legislation, jurisprudence or business practice.

If THE CONTROLLER OF THE PROCESSING included any modification, the new text will be published on this Web site, where the data subject may be informed of the current data protection policy.

10º- PRIVATE WEB AREA

For access to the private area on the Web site will be provided to customers a username and password. You agree to keep your username and password in a safe place and to use it confidentially, being responsible for the activities that are fraudulently carried out under your username and password. It is your responsibility to immediately inform THE COMPANY of the possibility of any unauthorized use of your username and password, loss or misplacement.